Droit de rétractation

Right and effects of withdrawal

You have the right to withdraw from this contract without giving any reason within fourteen days.

The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, take physical possession of the goods, or of the last delivered in the event of an order for several products shipped separately.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, letter sent by post or email).

A standard form can be found below if necessary.

Your right of withdrawal is to be made to:

Antoine COLLET

Le Petit Monde de Couillaler
646 chemin du Bief
71170 Chassigny sous Dun - Bourgogne - France
courriel : antoine@couillaler.fr
Tel : +33(0)3 85 26 14 74

In order for the withdrawal period to be respected, it is sufficient that you send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of withdrawal

We can defer the refund until we have received the item!

In the event of your withdrawal from this contract, we will reimburse you for the cost of the product, without undue delay and, in any event, no later than 30 days from the day we are informed of your decision to withdraw from this contract.

We will refund using the same payment method, if possible (otherwise it will be by check or wire transfer), as the one you used for the initial transaction, unless you expressly agree to a different method; in any case, this reimbursement will not incur costs for you.

You are only liable for the depreciation of the purchased good. Depreciations resulting from the manipulations necessary to establish the nature, characteristics and proper functioning of this asset.


Standard form for exercising the right of withdrawal

This form is also available (and more easily printable) in PDF format : https://www.couillaler.fr/Droit_de_retractaction/Formulaire_Droit_de_Retractation.pdf

Withdrawal form